PTU-6000-8H | Eight-channel UHF Wireless Microphone System w/ Auto-Scan

At MSM AV, we’re committed to providing fast and reliable shipping for all our customers. Here’s what you need to know about our shipping process:

When will my package arrive?

• In-stock items: Delivered within 1–6 business days via Standard shipping.

• Out-of-stock items (shipped from overseas warehouses): Delivered within 9–15 business days via International shipping.

Note: Deliveries to remote areas may take longer than average.

Do you offer expedited shipping?

We currently do not offer expedited shipping. All orders are shipped using standard delivery, and the estimated timeframe will be displayed at checkout.

When will my order ship?

Orders are processed within 12–24 hours on business days after being received.

Where do you ship?

We ship to most regions worldwide. Local shipping is supported in the following countries:

• Australia
• New Zealand

Orders from other regions or involving out-of-stock items are fulfilled through overseas warehouses.

Customs Tax: May apply to international shipments. Final shipping fees will be calculated at checkout.

Important Notes for International Orders

• Valid contact information is required: Customs officials may need to reach recipients. We are not responsible for undelivered orders if the recipient cannot be contacted.

• Batteries are not included: Due to air transport restrictions, international orders will ship without batteries.

Can I change or cancel my order?

Yes—please contact us within 10 hours of placing your order to make any changes or cancellations. Email us at:support@msmav.com.au

What if I entered the wrong shipping address?

If you submitted an incorrect address, contact us within 12 hours. After this window, shipments may already be processed. While we are not liable for incorrectly entered addresses, we will do our best to assist you by contacting the carrier.

For any other questions about shipping rates or timeframes, feel free to contact us at support@msmav.com.au